Senior Marketing Operations Manager (all genders)

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

The GTMM & Media Operations Team is a high-impact function dedicated to driving operational excellence, standardization, and efficiency across the entire marketing organization. Our mandate is clear: to enable Agile Execution & Optimisation by strengthening the foundational pillars of our marketing engine—our Processes, Marketing Partner and TechStack, and Operating Model.

As the Senior Marketing Operations Manager (focus Process Excellence & PMO), you will be the department's engine room, leading the end-to-end optimization of marketing processes. Your core objective will be to solve the "velocity gap" by re-engineering our campaign planning workflows to radically cut down end-to-end lead times and increase workflow and cost efficiencies. By identifying, building, and implementing standardized ways of working, project management methodologies, and automation capabilities, you will eliminate friction to ensure the department scales efficiently and future-proofs its.