Customer Success Manager (French-speaking) - Airline or Airline Catering 80-100% (Europe, 100% remote)

Join our fully remote, mission-driven team dedicated to pioneering sustainable inflight service management .

Work on innovative technology solutions with global impact, collaborate within a diverse, international environment, and continuously enhance your skills through ongoing learning opportunities.

Headquartered in Zurich, Switzerland, with team members across 11 countries, we offer a dynamic and engaging company culture that celebrates creativity, collaboration, and inclusion.

About the role

We are looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our team.

In this role, you will own a portfolio of airline customers and be responsible for driving long-term customer success, retention, and growth.

You will act as a trusted advisor to key stakeholders, ensuring that customers realise measurable value from LimeFlight while continuously identifying opportunities to expand their usage.

This is not a purely operational role you will take ownership of customer outcomes and proactively manage relationships.

Fluency in French is a strong plus to support our international customer base.

Key responsibilities

Strategic Customer Ownership

Customer Value & Growth

Implementation Oversight

Training & Enablement

Cross-functional Collaboration

Key competencies

Language

Expected Travel Needs

You should be willing to travel up to 20% a year to customer on-site visits.

Hiring Process

LimeFlight is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work.

Join us and be part of a team committed to shaping a zero-waste future for aviation, where your ideas and passion truly matter.

Let’s talk!

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