Principal Product Designer - Zalando Assistant (all genders) - limited contract

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting over 60 million active customers with brands and partners across 25 markets.

Our aspiration is simple yet massive: to help people feel confident and have fun with their personal style, building a sustainable ecosystem that is truly inclusive by design.

Imagine a collaborative powerhouse of world-class product designers who actively help each other grow.

That’s Product Design at Zalando.

We are a thriving community dedicated to sharpening our craft, swapping insights, and pushing the boundaries of what's possible with AI.

The Search & Discovery / Zalando Assistant design team, based in Berlin and Dublin, is creating customer-centric and engaging experiences that adapt to our customer’s needs, interests, intentions and context.

We craft innovative personalized experiences that allow our customers to seamlessly discover fashion, beauty and lifestyle inspiration.

As a Principal Product Designer on this team, you will play a critical role in shaping the conversational design and customer impact for Zalando Assistant.

This is a limited contract role until July 31st, 2027.

You are passionate about designing and delivering scalable customer-centric solutions that leverage the latest technological advances, such as generative AI and machine learning. In order to thrive in this, you will use a wide variety of product design skills and frameworks. While strong foundational UX skills are a must, experience with concept design methods, conversational design, conducting user research, workshop facilitation, and experience in balancing the big picture with a strong love of craft will help you succeed.

You will combine product design with new technologies through collaboration, creativity, craft and proactive mindset. You will work closely with other Designers, Engineers, Data Scientists, and Product Managers as well as other stakeholders and teams across Zalando. By exploring innovative solution spaces with an iterative mindset, you’ll make the future tangible to provide direction and fuel the vision for internal teams, customers, and partners.

As a customer-focused design thought leader and role model, you will contribute to the Zalando Product Design community and the larger European design industry by sharing best practices, mentoring and teaching colleagues, crafting best-in-class solutions, bar-raising in design reviews, and sparking inspiring conversations.

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.